What people usually ask

Message us on WhatsApp with your dates, accommodation type and number of travellers, and we will confirm availability, total rate and conditions. You can also see live prices and book on Hostelworld (opens in a new tab) or Booking.com (opens in a new tab). We do not publish rates on this site because they change by date and channel.

It depends on the option. In the shared dorms you book one bed for one person, and the room is shared with other travellers. In the private double you book the whole room, for one or two people. See the rooms.

Yes. In the enquiry form, enter how many people you are and the message will ask for one bed per person (or several double rooms, two people maximum in each). Xantico will confirm what is available for your dates.

Please check accepted payment methods and the applicable conditions when you confirm your booking. Published payment information differs between platforms, so we prefer to confirm it with you directly.

On Hostelworld the hostel states cancellation up to 3 days before arrival; late cancellations or no-shows are charged the first night. Other platforms may have different terms: check those of your booking, or ask us if you book direct.

Check-in 13:00–23:00 and check-out by 11:00, according to Hostelworld (Booking.com lists check-in until 00:00). If you arrive outside those hours, message us first to arrange your arrival.

Reception is open 24 hours, but check-in has its own hours. Arriving early or very late does not guarantee your bed is ready: let us know in advance and we will tell you what is possible.

According to the hostel’s directions, it is about a 15-minute walk from the Ipiales bus terminal, or you can take a city bus or taxi. We are at Carrera 6 #10-59, opposite the Colpatria building, near Parque 20 de Julio. Details in Getting here.

The hostel lists bicycle parking. If you travel by motorbike, message us before arriving to confirm whether there is space on your dates.

Yes. The showers have hot water, which you will appreciate in Ipiales’ cold climate.

Your bunk bed (each with its own charging point and light, per the hostel), a shared bathroom with hot water, Wi-Fi and access to the kitchen, lounge, games and courtyard. Booking.com lists bed linen and towels in the rooms, while Hostelworld lists towels for hire: confirm when booking.

There is an equipped shared kitchen to cook your own food. There is also an on-site café serving breakfast and Colombian empanadas; breakfast is not included in the rate. Ask about the current menu and hours.

Yes, there is a laundry service. Ask reception about conditions and price.

Only by prior arrangement. Message us before booking, tell us about your pet and we will confirm whether it is possible.

Booking.com and Hostelworld currently state that the property does not accept children. If you travel as a family, message us before booking.

No. Xantico is a calm house to rest between routes, with a courtyard, games and good conversation. Booking.com lists quiet hours from 20:00 to 08:00.

Warm layers. The Ipiales municipality gives an altitude of about 2,900 m and an average temperature of 12 °C: bring layers, a jacket, rain gear and comfortable shoes for the Las Lajas stairs.

By taxi (10 to 15 minutes from Ipiales) or by shared transport from the Ipiales bus terminal; the last stretch is on foot, about 1 km, according to laslajas.org (opens in a new tab). More in the Ipiales guide.

The Rumichaca International Bridge is about 3 km from central Ipiales, according to the municipality. Requirements depend on your nationality and can change: always check Migración Colombia (opens in a new tab) and gob.ec (Ecuador) (opens in a new tab) before you travel.

Yes: ask on WhatsApp or at reception and we will help with buses, Las Lajas and the border. The tips on this site are travel suggestions, not Xantico tours.